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Product design

product design in theory and practice

product design in theory and practice

Design: A Short Introduction

June 27, 2009 by Roy Johnson

themes, principles, and categories of design

John Heskett kicks off this brief study by defining the term ‘design’ and shows fairly convincingly that it can cover a wide range of activities which affect “the forms and structures of the immediate world we inhabit”. There follows a quick gallop through historical attitudes to design problems, before getting under way with a look at the relationships between ‘form’, ‘function’, and ‘utility’. His focus is on design theory considered by categories (objects, communications, environments) rather than looking at the work of individual designers – though plenty of these are considered en passant.

Design: A Short IntroductionBy ‘communication’ he means the vast array of two-dimensional materials that play such an extensive role in modern life. For this read advertising, print, television, street signs, and web sites, plus hybrids such as the online promotional video. Once again he looks at general principles, but gives mention to individual designers such as David Carson, Milton Glaser, and Paul Rand.

On environment (interior and exterior design) he makes some interesting comparisons between America and Japan. Homes are much bigger in the USA, and the domestic appliances tend to be bigger and more old-fashioned. In Japan space is at such a premium that everything tends to be miniaturised, computerised, and designed to be stacked vertically, not horizontally

I was surprised he didn’t follow the logic of his own arguments here to consider the design of external environments such parks, airports, and other public spaces.

The design of ‘identities’ considers the sort of total corporate makeovers of the kind which Peter Behrens invented for the German electrical giant Allgemeine Elektrizitäts Geselschaft (AEG). He also considers disastrous examples, such as BA’s badly-judged, sixty million pounds re-launch of its visual identity with the much-mocked multicolour tailfins

Image is a projection of how a company would like to be understood by customers; identity is the reality of what a company delivers as experienced by customers. When the two are consonant, it is possible to speak of corporate integrity. If a gulf opens up between the two however, no amount of money flung at visual redesigns will rebuild customers’ confidence.

There’s a chapter on the relationship between design and business management and the politics of design in a national context which will be of particular interest to anyone with serious career ambitions.

He concludes with a glimpse into future possibilities, which gives him the chance to raise the issue of social responsibility in design – at which point I was delighted to note that he gave mention to Trevor Bayliss’ clockwork-powered radio.

This book was first issued as Toothpicks and Logos three years ago, and I have to say that placing it in the context of these ‘very short introductions’ has probably enhanced its value.

© Roy Johnson 2005

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John Heskett, Design: A Very Short Introduction, Oxford: Oxford University Press, 2005, pp.148, ISBN: 0192854461


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Designing the 21st Century

June 18, 2009 by Roy Johnson

contemporary world product design and designers

This is a block-busting compendium of design and designers which is as smack up to date as it’s possible to be. It’s arranged in alphabetical order, allocating individual or group designers a few pages each to demonstrate work produced in the current century. The designers are each given a short profile and a list of exhibitions and clients, plus well-photographed examples of their work. They are also asked to respond to the question “What is your vision for the future of design?” The materials are those of everyday products – chairs, lighting, shelving, cutlery, computers (the Mac, naturally) motor cars, mobile phones, kettles, and settees.

Designing the 21st CenturyDesigners run from Werner Aisslinger and Ron Arad via the amazing Jonathan Ive, through to Helen Yardley and Michael Young. I was surprised by two things: how many of these designers had all come up with basically the same coffee table; and how many of the best designers were British.

Charlotte and Peter Fiell are a two-person encyclopedia of modern design, with a string of publications on the subject. If this doorstep size tome is not for you, try their pocket-book sized Design of the 20th Century and Industrial Design A—Z, both of which are short introductions to the same subject.

This is a visually rich collection which is doing its best to look ahead to what might happen next. Like most of Taschen’s other publications it’s well designed, well printed and produced, and amazingly good value.

It’s a pity the individual designer’s contact details are not given, but anyone with an interest could click on Google and track people down with a search word or two.

© Roy Johnson 2005

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Charlotte and Peter Fiell , Designing the 21st Century, London: Taschen, 2005, pp.576, ISBN: 3822858838


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Dictionary of Graphic Design

July 4, 2009 by Roy Johnson

illustrated encyclopedia of all matters related to design

This is a comprehensive guide to international developments in graphic design. From pre-industrial printing presses and medieval typography to computer graphics and avant-garde stylistic advances. The Dictionary of Graphic Design provides information about graphic designers, typographers, journals, movements and styles, organisations and schools, printers and private presses, art directors, technological advances, design studios, graphic illustrators, and poster artists. The entries are in alphabetical order ranging from the ABC system of standard paper sizes via Mackintosh and John Maeda to typographists Hermann Zapf and Piet Zwart.

Dictionary of Graphic DesignEntries are cross-referenced, and there’s also a chronological chart which outlines the relationship between movements, technology and designers around the world.This second edition has been completely revised, updated, and completely redesigned by Derek Birdsall. It includes 485 wonderfully varied illustrations which give a stunning visual record. It’s a shame they are mainly in black and white, but in such a bargain-price book I don’t suppose we can have everything.

They cover a wide range of media, including advertising, corporate identity, posters, packaging, magazine and book design, as well as fine art and illustration.

It’s very well informed and clearly based on in-depth knowledge of the subject. The authors cover all aspects of graphic design from 1840 to the present day – from William Morris, inspired by nature, and El Lissitzky’s Constructivist design, to the Designer Republic’s visuals for the music and club scene and John Maeda’s computer graphics.

There’s an illustration of almost every individual designer mentioned, and they are particularly generous towards younger contemporaries such as Mark Farrow and Peter Saville, whose work has been in CD and LP record cover design industry.

I checked out their entries on popular designers such as Neville Brody, David Carson, and Paul Rand, and all of them were spot on. The collection also introduced me to many designers whose work I recognised but who I had never heard of before.

© Roy Johnson 2004

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Alan and Isabella Livingston, Dictionary of Graphic Design and Designers, London: Thames & Hudson, 2003, pp.239, ISBN: 0500203539


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Filed Under: Dictionaries, Graphic design, Product design Tagged With: Design history, Dictionaries, Dictionary of Graphic Design, Graphic design, Product design

Dictionary of Modern Design

July 28, 2009 by Roy Johnson

design, designers, products, movements, influences

This Dictionary of Modern Design is a serious textual resource on design matters, written by somebody who is quite clearly steeped in his subject. Jonathan Woodham is Professor of the History of Design at the University of Brighton, and this compendium has all the hallmarks of being a summation of a lifetime’s work. It’s an A to Z compendium of entries which run from architects and designers Alvar and Aino Aalto, through to typographer and book designer Hermann Zapf. It covers the period from the mid-nineteenth century to the end of the twentieth.

Dictionary of Modern Design There are over 2,000 entries on names and movements from the past 150 years of design. The only weakness is that there are hardly any illustrations – something they might rectify in a second edition. Individual entries are a mixture of individual designers – Paul Rand, Milton Glaser, and Jan Tschichold, plus movements such as Bauhaus, Omega workshops, and Wiener Werkstatte, to specific products such as The Dyson vacuum cleaner, Levi Strauss jeans, and the bathroom fittings suppliers Villeroy and Boch.

There are also entries on materials (polypropylene) places (Museum of Modern Art) events (Festival of Britain) institutions (the Design Institute) and even individual products such as Barby, the wonder doll, plus entries on companies (Habitat, IKEA) product strategies (flatpacks) materials (Formica) typographists (Eric Gill) and even shops (Biba and Healds).

Individual entries are punctuated by occasional pull-out boxes which define movements and general terms – such as art deco, constructivism, kitsch, neo-modernism, and streamlining. The entries are presented in a plain and uncluttered prose style, with cross references to related items:

Lissitsky, El (Lazar Markovich Lissitsky 1890—1941) The Russian *Constructivist typographer, graphic designer, architect, painter, photographer and theorist El Lissitsky was influential in the dissemination of *Modernism both through his work and his theoretical writings. He studied architecture and engineering under Joseph Maria *Olbrich and others at the Technical School at Darmstadt between 1909 and 1914, visiting Paris, the hub of avant-garde artistic activity, in 1911. He moved back to Russia to practise architecture in 1914, but also worked in the fine arts and illustration, underlining notions of his concept of the ‘artist-engineer’…
[and so on]

It’s a shame there aren’t more illustrations, but there’s a huge bibliography which reflects the scholarly provenance, a timeline which puts design events from 1840 to the present into a social and political context, and a comprehensive bibliography.

© Roy Johnson 2006

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Jonathan M. Woodham, A Dictionary of Modern Design, Oxford: Oxford University Press, 2006, pp.544, ISBN: 0192806394


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Filed Under: Design history, Dictionaries, Graphic design, Product design Tagged With: Design, Dictionaries, Dictionary of Modern Design, Graphic design, Product design, Reference

Emotional Design

July 12, 2009 by Roy Johnson

why we love (and hate) the everyday objects we use

Donald Norman is famous for The Design of Everyday Things – a best-selling study of the need for functionality in consumer product design. It’s no good having tea pots that don’t pour properly, chairs you can’t sit in, or doorknobs that don’t open the door. Emotional Design is his follow up to that study, in which he revises his views. He confesses that he had previous under-rated the importance of emotions and aesthetics:

Product Design

in writing The Design of Everyday Things I didn’t take emotions into account … But now I have changed … Sure, utility and usability are important, but without fun and pleasure, joy and excitement…our lives would be incomplete. Along with our emotions, there is one other point as well: aesthetics, attractiveness, and beauty.

The first part of the book is actually concerned with the psychology of our response to objects. He suggests that we perceive them at a visceral, behavioural ,and a reflective level. That is – Do I like it? Does it work? and Will I use it again? The first is instinctive, the second rational, the third a combination of experience and cultural influence, rather like the super-ego.

The second part of the book applies these principles to product design. His examples range from mineral water bottles to web sites, and from hiking boots to industrial vacuum cleaners.

What he does here is to emphasise the desirability of good shape and satisfying textures. The rest is a repeat of what he argued in the earlier book. The product must work easily, and ideally it should be tested for usability (presumably by a company such as the Nielsen-Norman Group).

He is still generally on the side of functionality, but now appears to be prepared to defend the appeal of glamorous surfaces. However, you do begin to wonder about his judgements when he gets excited about owning one of those Martian-looking Philippe Starck lemon juicers which even the designer confesses were “not designed to squeeze lemons [but] to start conversations.”

He gets so carried away that when he comes to analyse the social interactions of text messaging and mobile phone conversations, it’s hard to see what it has to do with design, and much of what he has to say should be fairly obvious to everyone conversant with their advantages and limitations.

He eventually blends this interest in emotions and design by considering the future of robots which have been programmed to have emotions. Not necessarily human emotions, but appropriate for their function and survival.

Strangely enough, the rationale for all this is given in an epilogue which traces the development of his professional career. He has latterly been working with psychologists and now sees that human choices are made on more than functionality alone. [One wonders whether his business partner, the ultra-functionalist Jakob Nielsen is persuaded by this approach.]

This is a lively, thought-provoking study of design principles. Donald Norman writes in a friendly, jargon-free style, and he communicates a humane enthusiasm for his subject. I doubt that this will dislodge The Design of Everyday Things from the top of the Design Classics list, but it is one which anyone with an interest in design will not want to miss.

© Roy Johnson 2003

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Donald A. Norman, Emotional Design: why we love (or hate) everyday things, New York: Basic Books, 2003, pp.257, ISBN: 0465051359.


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Filed Under: Product design Tagged With: Design, Donald Norman, Emotional Design, Product design, Usability

Industrial Design A-Z

June 18, 2009 by Roy Johnson

influential 20C designers, companies, and products

These Taschen pocketbooks are very well produced, with high quality print, full colour illustrations, and amazingly cheap. I’ve bought several of them, both in the UK and abroad, and somehow always been surprised at the integrity of the writing and the scholarship. But I have not been surprised at the quality of the illustration and the graphic design. It’s always been first rate.

Industrial Design A-Z This particular volume concentrates on industrial design – which authors Charlotte and Peter Fiell suggest is a twentieth century concept which essentially adds aesthetics to functionality and mass production. It’s an A to Z listing of designers and companies, running from AEG, via Herman Miller, to Xerox and the stylish but ill-fated product of Ferdinand Graff von Zeppelin.

Each entry consists of a biographical sketch or a historical account of a design company. The range of products represented is truly amazing – everything from the ball-point pen to aeroplanes designed by Boeing and McDonnell Douglas. There are cars, cameras, telephones, vacuum cleaners, computers, typewriters, radios, and kettles, electric shavers, and office furniture. All of these design classics are illustrated by well-chosen full colour photographs.

Standout individuals include the multi-talented and hugely influential Peter Behrens, Henry Dreyfuss, and Raymond Loewy. It’s interesting to note how many of the most influential were trans-nationals and how many German – either by birth, education, or influence.

The authors are both experts in industrial design, both ex-Sotheby’s, and now running their own design consultancy in London, specialising in industrial design. They offer some fascinating information which reveals the breadth of their knowledge. Did you know that over 15 million BIC pens are sold every day, and that the best-selling iMac was created by the English designer Jonathan Ive?

If you are the slightest interested in design, it’s really impossible to go wrong with this book – which is itself well designed, stylishly illustrated, and amazingly cheap.

© Roy Johnson 2004

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Charlotte and Peter Fiell, Industrial Design A—Z, Taschen, 2003, pp.190, ISBN: 3822824267


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Milton Glaser: Art is Work

June 19, 2009 by Roy Johnson

graphic design, interiors, objects and illustration

Don’t be put off by the cover design – this is a wonderful book. Milton Glaser is one of the most influential design and illustration gurus of the late 20th century in the USA. He was responsible for the “I love NY” logo and the poster of Bob Dylan with psychedelic hair which became a symbol of the 1980s. This is one of the few design books I have come across where the text is just as interesting as the graphics. Milton Glaser has thought a lot about the fundamentals of good design, and his ideas come through here via a series of interviews, plus his own commentary on the work illustrated.

Milton Glaser: Art is Work And there’s a big bonus. He doesn’t just show his finished designs, but includes his preliminary drafts and early attempts which lead up to a successful outcome. So it’s like being invited to sit in his studio whilst he thinks and works out loud. He’s astonishingly versatile. The book contains examples of poster design, record covers, freehand drawings (amazingly similar to David Hockney in style) book illustrations, interior design, product design, typography, and publicity materials.

His observations focus on the aesthetics of creativity – and yet he keeps his eye on the commercial and professional aspects of his work. He’s frank enough to admit that if the client’s budget is not big enough, he is prepared to discriminate between a ‘one hour’ idea and a ‘six hour’ design.

He’s a great believer in the idea that designers must continue to draw to develop their ideas, and he believes in creation as a form of work and process:

When you’re thinking you do a sketch and it’s fuzzy. You have to keep it fuzzy so that the brain looks at it and imagines another iteration that is clearer. Then you do another sketch that advances it again. It may take a number of these intermediate solutions before you arrive.

It’s a very instructive experience to see his rough sketches develop as he stretches and changes an idea until he comes up with what looks a fresh and spontaneous picture. That’s what he means by his book title. These designs do not just happen spontaneously: they are the result of hard work

He is very aware of modern painters – Klee, Mondrian, the much under-rated Sonia Delauney, Klimt, and Max Ernst. There’s also a portrait of Duke Ellington which has elements of Francis Bacon in its colouring and handling of paint, and a series of posters for the Venice Biennale which combine images of the city’s emblematic lion with ink spattering reflecting his appreciation of the work of Jackson Pollock

I found his book illustrations less successful, his restaurant designs inspired in terms of lighting, and his product design superb. There’s a whole page of sketches for a cocktail glass, any one of which you would be pleased to hold. But the finished product – complete with double-sided conical bowl with a vacuum to keep your Martini cold, fluted stem, and Art Deco collar uniting the two – well, my knees went weak when I turned the page, and I would pay substantial money to own a set.

© Roy Johnson 2003

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Milton Glaser, Art is Work, London: Thames and Hudson, 2000, pp.272, ISBN 0500510288


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Omega and After

May 21, 2009 by Roy Johnson

Bloomsbury and the decorative arts

The Bloomsbury Group was largely composed of writers and intellectuals, but there were lots of artists and designers within their ranks too. This well illustrated guide focuses on the highpoint of their endeavours – the Omega Workshops which flourished in the period 1913—1919. This venture was the brainchild of Roger Fry, who recruited Vanessa Bell (his lover at the time) and Duncan Grant as co-directors for an opening in Fitzroy Square in 1913, deep in the heart of Bloomsbury.

Omega and After That was not an auspicious date for the debut of an enterprise which sought to bring Post-Impressionist design to the general public. But in fact it survived throughout the whole of the first world war, even though it was never commercially successful. Fry organised painters, designers, and ceramicists to supply goods which were colourfully and playfully made to bring Modern Art into the home – of those who could afford it. Although the works were produced by people we now see as influential members of the modernist movement in the arts, individual productions were made anonymously, signed only with the letter omega.

A number of famous names were associated with the workshop: at one time or another Henri Gaudier-Brzeska, Paul Nash, David Bomberg, Dora Carrington, William Roberts, and Mark Gertler all had connections with the Omega.

At the launch of the project, artist and writer Wyndham Lewis was also a member; but he quickly split away from the group in a dispute over Omega’s contribution to the Ideal Homes Exhibition. Lewis circulated a letter to all shareholders, making accusations against the company and Roger Fry in particular, and pouring scorn on the products of Omega and its ideology. This subsequently led to his establishing the rival Vorticist movement and the publication in 1916 of its two-issue house magazine, BLAST.

The Omega workshops produced everything, from furniture and paintings to rugs, wallpaper, and children’s toys. All of these are wonderfully illustrated in this collection of photographs which are rarely seen anywhere else.

The text recounts the story of the enterprise and its shaky beginnings. A somewhat amateurish co-operative; the introduction of modernist clothes via Nina Hamnet (the Queen of Bohemia); and the tortured love triangle which existed between its directors.

Isabelle Anscombe devotes an entire chapter to Vanessa Bell, studiously avoiding for as long as she can the fact that she was Roger Fry’s lover; but she is forced to eventually concede that Fry was replaced by Duncan Grant. Her husband Clive Bell, who was friendly with all three of them, is kept out of the picture altogether.

The latter part of the book (the ‘After’ of her title) follows the fortunes of Vanessa Bell and Duncan Grant as they continued their work in decorative arts, at the same time as tracing developments in contemporary design taste in Britain. Both of them continued to put all their decorative efforts into their house at Charleston – which is now a museum to Bloomsbury and its visual culture.

But ultimately, it is the wonderful illustrations which are the centre of interest here: interiors, ceramics, fabrics, book jackets, and portrait photographs of the principal artists. This book is well worth tracking down for anybody with an interest in the decorative arts and the visually creative side of Bloomsbury.

© Roy Johnson 2000

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Isobelle Anscombe, Omega and After: Bloomsbury and the Decorative Arts, London: Thames and Hudson, 1984, pp.176, ISBN 0500273626


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Filed Under: Bloomsbury Group, Lifestyle, Product design Tagged With: Bloomsbury Group, Decorative arts, Design, Omega worshops

Small Things Considered

November 5, 2009 by Roy Johnson

reasons why there is no perfect design

Henry Petrowski is professor of civil engineering and history at Duke University, North Carolina. He writes extensively on engineering and design in a populist manner which helps to explain academic and scientific matters to the average reader. And he does it very well. He has a fluent and easy style which reads like someone talking to you over drinks on a veranda on a hot sunny afternoon. Small Things Considered is a good example of his work.

Small Things ConsideredHis main argument in this, one of his many books on the subject, is that considerations of design affect even the small matters of everyday life. And I mean small. Nothing is too insignificant in the running of a normal house to escape his attention – thirty pages on a glass of water, a whole chapter on coffee cup holders in cars, or on the design of paper bags. There’s even a chapter on the positioning of handles on doors.

The reason this is all spelled out at such length is that as part of his leisurely style, he looks at all the ways the design of something might have gone wrong, how the designers could have failed or overlooked some important requirement – before he goes on to look at the more essential element of how they got it right. Nevertheless, his sub-title is significant: even the best-designed objects can eventually be improved upon. As he points out, most patent applications carry ‘Improvement on …’ as part of their title.

The best parts of his accounts are where he delivers the history of a design or an invention, the practicalities of making something work and the financing of prototypes and commercial models. He’s also good the moment he strays into issues of patents, copyright, and ownership, because he obviously knows the history of his subject.

He waxes eloquently about very basic products such as duct tape, WD-40, and Teflon, pointing out just how much research and design went into these apparently simple items. Indeed, WD-40 even gets its name from the fact that the manufacturer’s previous thirty-nine attempts to develop a Water Displacement prototype had not been successful. It was the fortieth that delivered the goods – and then more so when people found all sorts of inventive uses for it. Now it is used for oiling squeaky hinges, loosening stubborn bolts, dissolving glue, and even killing insects.

The most successful chapters are those that consider the details of a specific and complex product. Office chairs are a good case in point. His account of how the Herman Miller Aeron displaced the Steelcase chair of the 1950s takes into account ergonomics, materials, design innovation, ecology, and even social attitudes, though curiously enough he doesn’t mention economics (the Aeron is formidably expensive – as I discovered when I tried to buy one recently).

This is a book to be read alongside Donald Norman’s The Design of Everyday Things and Victor Papanek’s Design for the Real World. It certainly warrants a place on the syllabus of any serious design course, though I doubt that it will reach the classic status of those other two texts, even though it attempts to do so.

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© Roy Johnson 2009


Henry Petrowski, Small Things Considered, New York: Vintage Books, 2003, pp.288, ISBN: 1400032938


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Subject to Change

July 9, 2009 by Roy Johnson

creating products and services for an uncertain world

This book is about design theory for the digital age, and aspires to be read alongside Viktor Papanek’s Design for the Real Word and Donald Norman’s The Design of Everyday Things or his ‘revised’ views in Emotional Design. It’s written by four guys from Jesse James Garrett’s company, Adaptive Path, and draws heavily on their work in what they call ‘experience design’. They are challenging conventional wisdoms of commercial practice in the light of the new digital possibilities. For instance, piling more and more features into a product may not be a good thing – as users of VCR machines will confirm. Neither will building a novelty if nobody has a use for it – as the Segway proved. Subject to Change proposes radical alternatives.

Subject to ChangeThey suggest that designers must learn to empathise with the people whose interests they wish to serve. They should forget about consumers and learn to embrace the fact that the Customer is King. Their arguments stray into fields of business management, economics, and sales strategies – but they come back in the end to what these factors mean for design.

If there is a hidden sub-title to this work it’s “What is experience design?” – because the main thrust of their arguments is that whilst many companies have learned how to deliver a product, few of them have realised the importance of offering a rich and gratifying experience for their customers.

If there is a weakness, it’s a slightly Utopian notion that large businesses would allow experience design solutions policy to reach down to lower levels of company employees. It might be true that a postman or a sales clerk could offer a valuable suggestion for improving customer satisfaction – but can you imagine the directors of Royal Mail, British Gas, or – come to think of it – the government paying any attention? But of course, they would argue that this is the whole point of what they’re saying. It’s a shift in culture that’s required.

They are (quite rightly) great believers in the advantages of prototyping. James Dyson created more than 5,000 versions of his bagless vacuum cleaner before he came up with the definitive model. In fact they miss the opportunity to stress the huge advantages of prototyping in the digital world. A web site can be updated or remodeled unlike physical products such as cars or refrigerators, at virtually zero cost in no time at all by re-jigging a style sheet (CSS) or a content management system (CMS).

They are also advocates of ‘losing control’ – that is, giving customers (and even your competitors) access to tools to create their own experiences. The Internet world is littered with examples of companies who have made millions by giving away their product [Google, Linux, Mozilla]. It seems counter-intuitive, but that’s the way digital commerce works.

To conservatives, many of these ideas will seem quite impractical; but to anybody with even half a foot in the contemporary world of digital technology, they will seem like roadmaps to a New Future, employing methods which you might already be using – such as ‘managing with less’.

The latter part of the book becomes quite inspirational as they spell out their concept of ‘The Agile Manifesto’. This is a method of design and product development which does almost the exact opposite of conventional notions (which they call the ‘Waterfall Approach’). The only problem was that this section doesn’t carry any references to secondary sources – so it’s not possible to follow up their suggestions with any further reading.

Individuals and interactions not processes and tools
Working software not comprehensive documentation
Customer collaboration not contract negotiation
Responding to change not following a plan

The authors all work for the same firm (Adaptive Path) and there’s quite a lot of unashamed trumpet-blowing about their success which has drawn down severe criticism from some reviewers. But if you can stomach this (or ignore it) the book offers some useful pointers in the world of design theory and the New eCommerce.

© Roy Johnson 2008

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Peter Merholz et al, Subject to Change, Sebastopol, CA: O’Reilly, 2008, pp.178, ISBN: 0596516835


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Filed Under: e-Commerce, Product design Tagged With: Design, e-Commerce, eCommerce, Subject to Change, Web design

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